Process Approach: ISO 9001:2015 emphasizes the need of adopting a process-oriented approach. This means that understanding and managing interrelated processes as a system helps the organization achieve its goals more efficiently and effectively.

Leadership involvement: Top management must actively participate in defining a clear vision and direction for the organization. Leaders are accountable for fostering an environment that supports employee participation in meeting the Quality Management System objectives.

Customer Focus: Organizations must understand and address client needs. Customer happiness is an important indicator of a system’s effectiveness, and ISO 9001:2015 ensures that firms prioritize and respond to their demands and feedback.

Risk Based Thinking: ISO 9001:2015 emphasizes risk-based thinking and management. Organizations are urged to identify potential risks and opportunities, helping them to avoid problems and seize possibilities for improvement.

Relationship Management: Successful businesses build strong relationships with stakeholders, such as suppliers and partners. These relationships can have a substantial impact on QMS performance, and ISO 9001 advises organizations to manage them properly.

Scope of ISO 9001:2015:

ISO 9001 applies to all organizations, regardless of size, kind, or industry. It is applicable to both manufacturing and service organizations, including those in healthcare, education, finance, and government. The standard outlines a systematic approach to process management that ensures consistency and efficiency.

Why Organization need ISO 9001:2015?

ISO 9001 Quality Management System can help organization in Many ways.

Build Image of Organization: ISO 9001:2015 certification by a credible certification body like  enhances your reputation in the eyes of customers, clients, and other stakeholders regarding your capabilities to deliver quality products and services.

Meeting consumer expectations: –ISO 9001:2015 seeks to meet customers’ quality criteria and expectations. QMS can help you grow your consumer base while also keeping existing ones.

Identify area of improvement: The High-Level Structure of ISO 9001:2015 enables the integration of various management systems within the organization. This can help in identifying areas for improvement and preserving resources within your organization.

Evidence-based decision making: Evidence-based decision-making is critical to an effective QMS since it may take into account recognized risks and ensure proper action for an efficient QMS.

Regular improvement: A culture of continuous improvement in your organization helps your employees to improve the processes for which they are directly accountable. This saves a significant amount of time, money, and resources.

Proactive approach: Quality management system allows organization to adopt a proactive approach rather than reactive approach.

Competitive Advantage: Organization having ISO 9001 certificate will have advantage over its competitor in terms of quality.

Read More: Benefits of ISO 9001 Certification for Business

Clauses of ISO 9001

The primary objective of ISO 9001:2015 is to promote quality management principles into the operational processes of an organization. 10 clauses are included in ISO 9001:2015 that cover topics such as:

1.Scope
2. Normative References
3. Conditions and Definitions
4. The Organization’s context
5.Leadership
6.Planning
7.Support
8.Operation
9. Performance Review
10.Improvement
These Clauses form the basis of an effective quality management system.

ISO 9001 Certification Cost 

ISO 9001 certification cost can vary according to size and nature of the organization. The cost of ISO 9001 certification is determined mostly by the number of employees, the scope of the organization, the number of locations, and the number of shifts.