1. Purpose
Tuvcertiq is steadfast in its commitment to maintaining impartiality, integrity, and transparency across all certification, inspection, and training services. This policy defines our dedication to impartial practices and outlines procedures for identifying, managing, and mitigating potential conflicts of interest that could compromise the fairness of our operations.

2. Scope
This policy applies to all Tuvcertiq personnel, including management, employees, and external partners engaged in certification, inspection, and training activities.

3. Policy Statement
At Tuvcertiq, impartiality is a core principle driving the trust and confidence of our clients, stakeholders, and the industries we serve. We are committed to:

• Delivering services free from bias or favoritism.
• Identifying, assessing, and mitigating conflicts of interest.
• Ensuring independence and objectivity in certification decisions.

4. Key Principles of Impartiality

A. Independence and Objectivity

• All decisions are made independently, based on objective criteria, free from external pressures.
• Both organizational and personal independence are safeguarded to maintain unbiased certification processes.

B. Conflict of Interest Management

• Potential conflicts of interest are proactively identified and mitigated.
• Tuvcertiq strictly separates advisory services from certification to ensure impartiality.
• Personnel disclose any relationships or interests that could affect objectivity.

C. Transparency

• Certification processes and principles are communicated openly to clients and stakeholders.
• We welcome feedback and address concerns about impartiality promptly.

D. Non-Discriminatory Practices

• Certification services are accessible to all eligible clients, regardless of size, membership status, or affiliations.

5. Impartiality Safeguards

A. Impartiality Committee

• An Impartiality Committee, including stakeholder representatives, oversees and safeguards impartial processes.
• Regular reviews and risk assessments ensure compliance and continuous improvement.

B. Internal Audits and Training

• Periodic internal audits and ongoing training reinforce impartiality practices among all personnel.
• Assessments ensure alignment with the latest industry standards.

C. Complaint and Appeal Mechanisms

• Clients can raise concerns through formal complaints or appeals, handled transparently and independently.

6. Accountability
Tuvcertiq’s management is fully committed to impartiality, allocating the necessary resources to uphold this policy. All personnel involved in certification activities are responsible for understanding and adhering to this commitment.

7. Review and Continuous Improvement
This policy is reviewed annually or as needed to ensure alignment with industry standards and operational changes. It is accessible to employees, clients, and stakeholders, reinforcing our dedication to impartiality.

8. Conclusion
Impartiality is the foundation of Tuvcertiq’s credibility and trustworthiness. We are dedicated to delivering unbiased certification, inspection, and training services, ensuring the integrity and quality that our clients and stakeholders expect.