Development of ISO 20121

• 2007 – B58901 Developed by British Standards Institute (BSI).
• 2009 – BS8901 Launched, London Olympic Committee and BSI propose to ISO an Event Sustainability standard to be used at the 2012 London Olympics.
• 2010 – International ISO Committee Formed.
• 2012 – Launch of ISO 20121.

What are the Benefits of ISO 20121?

• ISO 20121 Gives a competitive advantage if sustainable requirements are a part of RFT.
• Efficiency across all aspects of event planning can be achieved.
• ISO 20121 demonstrates a systematic approach to sustainable performance that is consistent and much easier.
• The supply chain will inevitably become more sustainable for the event management industry and others.

What are the requirements of ISO 20121?

The Organization shall establish, document, implement and maintain a quality management system and continually improve its effectiveness by the requirements of this International Standard.

The Organization shall

• Determine the processes needed for the quality management system and their application throughout the Organization.
• Determine the sequence and interaction of these processes.
• Determine the criteria and methods needed to ensure that these processes’ operation and control are effective.
• Ensure the availability of resources and information necessary to support the operation and monitoring of these processes.
• Monitor measures where applicable and analyze these processes.
• Implement actions necessary to achieve planned results and continual improvement of these processes.

A Management System should have

• An effective audit program.
• Scheduled audits based on risk and importance of processes.
• Effective audit checklists.
• Review and follow up on corrective actions.
• Management Review Meeting.

FAQ’s

What is Management System?

• A framework of policies and procedures.
• A systematic approach to your company owns a unique ‘way of Working’.

Do You already have ISO 9001 or ISO 14001?

• The fundamental procedures within ISO 9001 and ISO 14001 are mirrored in ISO 20121.
• Integrating your QMS and EMS into a Sustainable Event Management System makes sense.

What to expect during an ISO 20121 Assessment?

• Document Review.
• Provide evidence to prove what you say you do!

What are the Principles of Sustainable Development?

• Human Right.
• Environment.
• Labor Standards.
• Anti-Corruption.
• Stewardship.
• Integrity.
• Inclusivity.
• Transparency.

Why are Sustainability issues Important?

• Contributing towards a better society and reducing an organization’s environmental impact.
• Consider all critical financial, economic, social, and environmental issues relevant to your business operation.